Whatever you do, do not create a new account if you already have an account with cats linked to it!

If you forgot your password, go to the login screen, and below the login box select "Forgot Login?"

This will take you to the following page:

Here, select the checkbox for Lost Password, then provide your Username and the email address associated with your TOES account, and finally click/tap the Send Password button to receive an email with your Password: 

If you still need help, contact us for help. Do NOT create a new account.